Cover -- Editorial advisory board -- Improving risk communication and public participation through mutual understanding … -- Reputation spillover: corporate crises’ effects on country reputation -- Communication evaluation and measurement: connecting …

live and breathe the brand values. This paper focuses on how effective internal communication can ensure that people feel …

This paper discusses the internal communication challenges facing a large manufacturing company in Northern Ireland …. Employee surveys revealed unacceptable levels of dissatisfaction with communication, and a poor flow of information on key … corporate issues. A communication strategy was developed, in response to these findings. The centrepiece of the strategy was a …

Good communication sits at the heart of any successful enterprise. Internal communications is also being recognised …. Ensuring that the communication needs of employees and the business are met requires increasingly demanding systems designed to … establish communications as a contributor to the business. It requires the role modelling and rewarding of good communication …

actual managerial outcomes. The findings also suggest a three-stage model of employee communication management: employee …Purpose The purpose of this paper is to examine how a company’s symmetrical internal communication efforts could … influence its employees’ perception of relationship outcomes with the company and the subsequent employee communication …

) into organizations in order to help them reap the benefits of coworker communication on ISM. Design … introducing ISM: coworkers could perceive communication on ISM as not work related; coworkers might not understand the informal … nature of communication on ISM, and self-censorship might stop them communicating on ISM; ISM was not considered a “natural …

Purpose – This historical analysis investigates treatment of the important discipline of internal communication in a …/methodology/approach – The conceptual framework for the study is set via discussion of the historical approach, internal communication … rigorous qualitative data analysis. Findings – The study finds inconsistent treatment of the internal communication discipline …

The new economy, or knowledge‐based era, not only brings with it additional challenges to the employee communication … process, but also inspired solutions. Historically, employee communication has been constrained by the limitations of … tech with touch, and be prepared to deconstruct previously held models of communication.  …

study is to create a change management framework for implementing an innovation culture by means of internal communication … communication. Research limitations/implications – This study only explores the topic from a communication science perspective …. Practical implications – The goal of communication managers should be to lead employees through the phases of identification by …