Miscounselling results from the fact that consumers have difficulty matching their needs and preferences with the characteristics of the products and have to rely upon an intermediary. The ideal contract can be found by applying the theory of the consumer by Lancaster and, thus, using different...

In June 2013, the European Commission issued its long-awaited policy on collective redress. The proposal is in fact about collective actions and omits a holistic assessment of other options for redress. The proposal is a Recommendation not a proposed legislation. A related proposed Directive on...

Direct marketing, as an avenue for fundraising, provides nonprofit organizations with the ability to fulfill their missions and donors the opportunity to support a worthy cause. There are concerns, however, when sophisticated marketing practices target potentially at-risk consumers. Demographic...

The law regulating consumer protection in the Republic of Croatia began its intensive development through the process of harmonization of Croatian legislation with EU law. Apart from the approximation of Croatian legislation with the acquis, in the pre-accession process, Croatia also undertook...

The present exploratory study aims to describe and assess Costa Rica’s regime for protecting and empowering consumers. As the general framework, this study used research conducted in the USA, in Europe—specifically studies conducted by the Organization for Economic Co-operation and...

Using information from the Peruvian administrative consumer system from 1998 to 2010, the paper assesses hypotheses taken from selection theory in the context of legal disputes (Priest and Klein, The Journal of Legal Studies 13(1):1, <CitationRef CitationID="CR24">1984</CitationRef>) and political science. Hypotheses from selection theory...</citationref>

Evidence discussed in this article indicates that consumers rely heavily upon consumer reviews when making decisions about which products and services to purchase online. Sellers and their marketeers are aware of this, and as a result, some of them succumb to the temptation to generate fake...