Purpose – The purpose of this paper is to explore the use of LexiURL as a Web intelligence tool for collecting and analysing links to digital libraries, focusing specifically on the National electronic Library for Health (NeLH). Design/methodology/approach – The Web intelligence techniques...

Purpose – The purpose of this study is to examine the use of formality indicators in chat reference interchanges within the context of politeness theory, with its corollaries of face‐threat and social relationship development. Design/methodology/approach – This discourse analysis...

Purpose – The purpose of this paper is to understand the needs of humanists with respect to information and communication technology (ICT) in order to prescribe the design of an e‐humanist's workbench. Design/methodology/approach – A web‐based survey comprising over 60 questions gathered...

Purpose – This paper aims to discuss and test the claim that user‐based tagging allows for access to a wider variety of viewpoints than is found using other forms of online searching. Design/methodology/approach – A general overview of the nature of weblogs and user‐based tagging is...

Purpose – This study aims to examine the forms of information about the synthesis of life forms in the public sphere. Design/methodology/approach – A document‐oriented approach was used and a wide range of documents that discuss a particular technoscientific issue was sampled. The analysis...