Elliman, Tony; Eatock, Julie; Spencer, Nicky - In: Journal of Enterprise Information Management 18 (2005) 1, pp. 79-94
Purpose – Aims to describe a successful use of simulated knowledge worker behaviour used in the developing online procedures and software for arbitration – the E‐Arbitration‐T project Design/methodology/approach – Presents four common factors – deadline, length of task, importance of...