Fu, Jindi; Shang, Rong-An; Jeyaraj, Anand; Sun, Yuan; … - In: Journal of Enterprise Information Management 33 (2019) 1, pp. 1-22
Purpose: Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the task environments and the technology affordances of ESM. Design/methodology/approach: This study is based on...