Purpose: This study aims at identifying critical success factors of a sustainable mobile banking application using text mining approach. Design/methodology/approach: A total of 6,073 consumer reviews relating to a mobile banking application were collected and analyzed to meet the study...

Purpose – The purpose of this paper is to introduce architecture of an Intelligent Decision Support System to fulfill the emerging responsibilities of law enforcement agencies. Design/methodology/approach – The proposed Intelligent Police System (IPS) is designed to meet the emerging...