Purpose – The purpose of this research is to take an emergent process theory perspective and model the supply chain partnering process as a series of four linked models that correspond to the phases of the partnership lifecycle, from initiation to maturity/termination, and discuss the...

Purpose – The purpose of this research is to develop a conceptual framework for implementing and managing supply chain flexibility in supply chain organizations. The framework suggests that supply chain flexibility should be implemented and managed using a three‐stage approach: required...

Purpose – The purpose of this paper is to identify and model adoption criteria of citizens for electronic-government (eGov) service at the transaction maturity stage. Design/methodology/approach – The empirical study was conducted among the citizens of Ontario, Canada who have experience of...