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Purpose – The purpose of this paper is to explore empirically the complexities of e‐government implementation and …‐based research agenda is adopted. After reviewing the extant literature on e‐government, the paper first proposes a conceptual model …, which is consequently used to explore empirically, within the State of Qatar, the key challenges influencing e‐government …
Persistent link: https://www.econbiz.de/10014859825
improve their businesses, services offered by government organisations have remained deficient over the years. Aims to provide … change instigated by e‐government initiatives are explored. These relate to the intersection of theory, method, empirical … of e‐government. Originality/value – Provides an introduction to the papers on e‐government, an evolving multidimensional …
Persistent link: https://www.econbiz.de/10014859605
selection of the interpretivism viewpoint in the context of this research is to understand how government organisations adopt … study strategy, factors influencing EAI adoption in the government sector are investigated. In doing so, various data … detailed list of factors that impact IT adoption in government sector organisations. The author conjectures that each factor …
Persistent link: https://www.econbiz.de/10014859632
published in Transforming Government: People, Process and Policy. Findings – It is concluded that the additional empirical …
Persistent link: https://www.econbiz.de/10014859803
Purpose – The increase in business process management projects in the past decade has seen an increase in demand for business process modelling (BPM) techniques. A rapidly growing aspect of BPM is the use of workflow management systems to automate routine and sequential processes. Workflows...
Persistent link: https://www.econbiz.de/10014859789
Purpose – This paper aims to discuss in detail a feasible realization method of workflow engine for enterprise information management on the basis of database technology. Design/methodology/approach – Under the guidance of workflow management coalition (WfMC), the data model of the workflow...
Persistent link: https://www.econbiz.de/10014859836
Purpose – The purpose of this paper is to provide a framework for analysing and modelling detailed workflow of image‐guided interventions to facilitate simulation and the re‐engineering process for the development of new procedures in multi‐modal imaging environments....
Persistent link: https://www.econbiz.de/10014859876
One of customer relationship management (CRM) activities involves soliciting customer feedback on product and service quality and the resolution of customer complaints. Inevitably, companies must deal with large number of CRM messages from their customers either through e‐mails or from work...
Persistent link: https://www.econbiz.de/10014859575
Purpose – This paper sets out to critique the applicability of e‐commerce staged models in explaining the progression of small and medium‐sized businesses (SMEs) in their use of internet technologies. The premise of this study is that examining the evolution of web sites over time gives us...
Persistent link: https://www.econbiz.de/10014859615
Purpose – To present an ongoing research effort based on previous industrial experience in the content management field. Design/methodology/approach – The project began with lessons learned while working in the IT industry. A model was then developed based on these lessons for managing...
Persistent link: https://www.econbiz.de/10014859617