Traditionally, accept/reject decisions in consumer credit are based on credit scoring models empirically derived for a specific country/portfolio. Yet with the progress in E.U. integration lenders are faced with the necessity to assess the risk of multinational credit applicants which will...

At look at the challenge of the providing Financial Services to the unbanked and underbanked in the USA and the role that Retailers are playing in this ,particularly Wal-Mart.

The article examines the background to retailers entering the market for Financial Services and debates who might be successful in this area and why.

An understanding of strategic network management and its impact on the sources of competitive advantage for financial institutions is becoming increasingly important as the traditional boundaries for products, firms, and industry sub-divisions change. The repeal of the Glass Steagall Act in the...

The Internet is just beginning to realize one of its true callings: the facilitation of fast, friendly, low-cost business-to-business payments. Yet dystopian fragmentation among today's B2B exchanges, disintermediators, tech-led pilots, corporate spinoffs, and bank joint ventures could lead to...

Some effects of e-Commerce, and their implications for financial services firms, are becoming clear. The web drives transparency, and increases the information endowment of all market participants. It is harder to manipulate customers’ behavior, or to overcharge them, as their information...

This article examines the market forces that are driving change in the financial software market, describes the technologies that will be adopted by the next generation of financial software systems, and shows why those systems will be developed by new market entrants rather than the large...

Since 2001, Bank Vontobel, a medium-size Swiss private bank with activities in private banking, investment banking, asset management, and investment funds, has been offering its private banking clients an e-private banking application that is tailored to the specific needs of high net worth...

Many, even most, Customer Management projects are said to fail to complete or deliver return on investment. This article outlines an approach which has been proven to accelerate project implementation, business transformation, and ROI, while reducing project costs and risks of failure. Based on...

The Internet is shaking the foundation of the banking industry. Simply deploying the Internet as a more efficient distribution channel will not bring sustainable strategic advantages. To compete effectively, banks will need to embrace a new set of strategic thinking, based on the...