A large part of the information systems (IS) literature is based on experiences of the private sector in developed countries and is therefore of limited relevance to design and implementation of public information systems (PIS) in a developing country context at least for two reasons. The first...

In response to the business needs of faster, cheaper, and more varied modes of communication, the telecommunication sector in many countries has been undergoing rapid technological and structural changes over the past few years. Since the mid 80s, the telecommunication sector in India, too, has...

Designing MIS for large public programs is a complex task more so in a developing country context. While the potential need and utility of computer based management information systems (MIS) is obvious, the actual application poses challenging problems regarding system design, implementation,...