An extensive body of research has tested the information systems success model in many contexts. Surprisingly, few of these studies have applied it to e-commerce. A study by represents one such initiative, but it is crucial to address several remaining gaps associated with that study. Moreover,...

Globalization has led to the increasing use of organizational teams comprising individuals with diverse cultural backgrounds. Existing research suggests that collaborative software may benefit multicultural teams. However, most prior studies are limited by their focus on U.S. and Western...