Purpose – The purpose of this paper is to integrate Greenberg's perspective on the connection between injustice and stress in order to clarify the role of organisational justice, burnout and organisational commitment in the understanding of absenteeism. Design/methodology/approach – The...

Purpose – The purpose of this paper is to examine National Health Service (NHS) employee perspectives of how high performance human resource (HR) practices contribute to their performance. Design/methodology/approach – The paper draws on an extensive qualitative study of the NHS. A novel...

Purpose – The purpose of this paper is to explore the nature of industrial relations (IR), and IR conflict in the Irish healthcare sector. Design/methodology/approach – The paper is based on a thematic analysis of Labour Court cases concerning hospitals over a ten‐year period. Findings –...

Purpose – To develop propositions on why public policies towards decreasing waiting list in health care can be expected to be unsuccessful. Design/methodology/approach – On the basis of a case study of public policies directed towards the reduction of the waiting lists in health care a...

Purpose – If public trust in health care is to be used as a performance indicator for health care systems, its measurement has to be sensitive to changes in the health care system. For this purpose, this study has monitored public trust in health care in The Netherlands over an eight‐year...

Purpose – The purpose of this paper is to describe an inventory of the strategic responses of institutional providers of mental handicapped care to the strengthening of consumer choice through a personal care budget (PCB) Design/methodology/approach – Semi structured interviews were...

Purpose – The purpose of this study was to explore gender differences in contractual commitments, job satisfaction and spouses' occupation among GP principals in NHS Scotland. Design/methodology/approach – This paper is based on data provided by a self‐completion, postal questionnaire...

Purpose – This paper aims to determine the extent of work satisfaction among general practitioners and to examine the variables influencing the different aspects of their work satisfaction. Design/methodology/approach – This was a cross‐sectional survey of general practitioners in the...

Purpose – The purpose of this paper is to develop a causal model that explains the antecedents and mediating factors predicting the organizational commitment of healthcare employees in different work roles. Design/methodology/approach – This study tests an integrative causal model that...

Purpose – While there is considerable evidence supporting the relationship between job satisfaction and organizational commitment, the relationship between the antecedents of job satisfaction, organizational commitment and career commitment are not clearly understood. This study seeks to...