was used to capture the A&E process at a UK hospital and record the LoS for each patient. Input data on 4,150 arrivals … over three one‐week periods and staffing levels was obtained from hospital records, while output data were compared with …. Findings – The authors were able to replicate accurately the LoS distribution for the hospital. The model was then applied to a …

with managerial duties in ten hospitals in Portugal. All interviews were tape‐recorded and each interviewee's discourses …

be directed to the problem of how hospitals and health care organisations can create the conditions for encouraging the …

Purpose – The purpose of the paper is to show the importance of considering patients’ and citizens’ associations for … – Although the paper avoids an excessively positive view of the success and frequency of collective patients’ participation, it …-production among patients, health care services and professionals have become more common and important also because of forms of …

hospitals is explained. The most significant areas of performance in determining a hospital's star rating are identified. The … only the outcome measures of hospital services included within the star ratings system, and not process measures. Only 41 … per cent of hospitals would have received the same number of stars as their official rating. Some implications of the …

was collected through interviews with senior executives at two of Metro‐Toronto's hospitals. Secondary data, to assess the … downsizings, is that the post‐downsized hospital system was more costly and less effective.  …

conducted among Canadian hospital executives. The paper found seven factors underlying 23 possible mission statement content …

Hospital restructuring and downsizing has taken place in most developed countries during the past ten years. A small … results of a longitudinal study of hospital restructuring and downsizing on nursing staff perceptions of hospital … way hospital restructuring was implemented and managed in 1996 be related to nursing staff perceptions of hospital …