Covers -- Editorial advisory board -- Critical healthcare management studies: green shoots -- Making history critical … -- Using the concept of hubots to understand the work entailed in using digital technologies in healthcare -- Exploring health …

plan and monitor the delivery of healthcare services in government hospitals in India. Our MIS design is based on an … administrators who have limited financial resources to offer healthcare services at subsidized rates. A comprehensive hospital MIS is …

Purpose – The purpose of this paper is to use a systems lens to assess the comparative performance of healthcare supply … exemplar case. Findings – The majority of the healthcare value streams studied are underperforming compared with those in the … useful framework for thus improving healthcare supply delivery systems. Originality/value – Material flow concepts originally …

stakeholders. Findings Five resource allocation or policy decisions relevant to providing healthcare services were described at … mission statements. Social implications The description of how healthcare decisions are actually made can be matched with … literature that describes how healthcare resource decisions ought to be made, in order to provide a normative grounding for …

Purpose – Stakeholder management is not yet incorporated into the standard practice of most healthcare providers. The … purpose of this paper is to assess the applicability of a comprehensive model for stakeholder management in mental healthcare … research parts: the steps described in the model were executed in a single case study at a mental healthcare organization in …

the Australian Council on Healthcare Standards. Findings – Six significant issues influencing survey reliability were …, including the program’s framework; survey coordinators; survey team dynamics; individual surveyors; and healthcare organizations … reformed system remain. Originality/value – Capturing lessons and challenges from healthcare reforms is necessary if …

. Healthcare literature on compassion fatigue has not only failed to account for this opposing view, but also the underlying … psychodynamics at play. By attending to these neglected dimensions, healthcare scholars and practitioners can gain new insights into … healthcare work.  …

perceive the contemporary healthcare field, what attributes they possess that facilitate their roles as change agents, what … about organizational change in institutionalized settings such as healthcare. Design/methodology/approach – Focussed … change in the system. Findings – These self-employed nurses reflected on the shortcomings in the healthcare system and took …