Eugenia Ruiz-Molina, Maria; Gil-Saura, Irene; Šerić, Maja - In: Journal of Hospitality and Tourism Technology 4 (2013) 2, pp. 96-118
Purpose – Information and communication technologies (ICT) may represent an important source of advantages for service companies. However, the literature suggests that ICT need to be adapted to the demands of the company and its customers. The purpose of this paper is to compare the ICT use in...
