Hanson, Andrew; Hawley, Zackary; Taylor, Aryn - In: Journal of Housing Economics 20 (2011) 4, pp. 276-284
We find that landlords practice subtle discrimination in the rental housing market through the use of language associated with describing and viewing a unit, inviting further correspondence, making a formal greeting, and using polite language when replying to e-mail inquiries from a white name...