Purpose – The purpose of this paper is to explore social media’s impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach – This is a theory-confirming, quantitative study using panel data collected through...

Purpose – The purpose of this paper is to bring clarity to the concept of social capital in the value creation in firms from the knowledge management perspective. To discuss the social characteristics of different types of knowledge. Design/methodology/approach – Based on a review of the...

Purpose – Researchers have long been interested in the process of how networking firms share knowledge, what mechanisms firms use to govern knowledge sharing, and what the consequences are for the sharing firms. The purpose of this paper is to attempt to answer these questions from a social...

Purpose – The purpose of this paper is to analyze the literature on social capital and its contribution to innovation performance. Design/methodology/approach – Through an intensive review of the literature, the paper first analyzes the origin of the concept of social capital. It then...

Purpose – The present paper seeks to provide a new insight into intellectual capital classification by theoretically and empirically differentiating relations‐based knowledge into social capital and relational capital. Additionally, taking into account the key role played by radical...

Purpose – The purpose of this paper is to provide the systematic analysis of an innovative, intergenerational knowledge transfer strategy in a knowledge‐intensive organization. Design/methodology/approach – The case study method was adopted to study the intergenerational knowledge transfer...

Purpose – The paper proposes a model aiming at the explanation of the formation of coordinative knowledge practices in distributed work. Findings from a pilot study aiming at the preliminary testing of the model are presented and discussed. Design/methodology/approach – The explanatory model...

Purpose – This study aims to offer new insights to further the understanding on the relevance of engaging employees in knowledge sharing behaviours in order to improve current operations. Design/methodology/approach – The authors' conceptual model proposes a direct relationship between...

Purpose – This paper aims to assess the importance of different knowledge management practices to promote organizational innovation in multinational companies. The links among internationalization, reverse knowledge transfer and social capital and organizational innovation are analyzed....