Centobelli, Piera; Cerchione, Roberto; Esposito, Emilio - In: Journal of Knowledge Management 22 (2018) 3, pp. 538-566
Purpose: This paper aims to propose a new three-dimensional (3D) fuzzy logic methodology to evaluate the level of misalignment between an enterprise’s knowledge and the knowledge management systems (KMSs) it adopts. Design/methodology/approach: The proposed methodology was implemented by...