Purpose – This paper attempts to understand the reasons for knowledge management (KM) project failure. Design/methodology/approach – Five well‐documented cases of KM project failure in the current literature are reviewed. For each case, the authors examine the circumstantial elements of...

Purpose – In knowledge outsourcing, external knowledge providers, rather than in‐house experts, are contracted to provide services which result in the production of knowledge‐intensive assets for the organisation. The purpose of this paper is to present the notion of knowledge outsourcing...