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ERP as an organizational innovation: key users and cross-boundary knowledge management
Maas, Jan-Bert; van Fenema, Paul C.; Soeters, Joseph - In: Journal of Knowledge Management 20 (2016) 3, pp. 557-577
Purpose The purpose of this study is to provide more insight in the ways key users act as knowledge managers and boundary spanners during the enterprise resource planning (ERP) system usage phase. Despite the recognized importance of key users during the implementation phase of an ERP system,...
Persistent link: https://www.econbiz.de/10014880622
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KM governance: the mechanisms for guiding and controlling KM programs
Schroeder, Andreas; Pauleen, David; Huff, Sid - In: Journal of Knowledge Management 16 (2012) 1, pp. 3-21
Purpose – To establish and sustain their KM programs organisations need to establish mechanisms to ensure their governance. KM programs require business integration, senior management involvement and decision making authority. The present research aims to investigate the KM governance...
Persistent link: https://www.econbiz.de/10014880103
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Establishing a global KM initiative: the Wipro story
Chatzkel, Jay - In: Journal of Knowledge Management 8 (2004) 2, pp. 6-18
Wipro Technologies is an Indian information technology outsourcing company that, over a two year period, established a …
Persistent link: https://www.econbiz.de/10014879449
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Knowledge outsourcing: an alternative strategy for knowledge management
Lam, Wing; Chua, Alton Y.K. - In: Journal of Knowledge Management 13 (2009) 3, pp. 28-43
Purpose – In knowledge outsourcing, external knowledge providers, rather than in‐house experts, are contracted to … is to present the notion of knowledge outsourcing as an alternative strategy for knowledge management. Design …/methodology/approach – A case study research method is adopted to examine the knowledge outsourcing processes and activities at a for …
Persistent link: https://www.econbiz.de/10014879938
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The impact of national cultures on structured knowledge transfer
Chen, Jihong; Sun, Peter Y.T.; McQueen, Robert J. - In: Journal of Knowledge Management 14 (2010) 2, pp. 228-242
Purpose – The purpose of this paper is to explore the impact of national culture on the structured knowledge transfer from a US‐based (onshore) technical support center to an offshore support center in China. Design/methodology/approach – The research was conducted as an interpretive case...
Persistent link: https://www.econbiz.de/10014880002
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Outsourcing of knowledge processes: a literature review
Runar Edvardsson, Ingi; Durst, Susanne - In: Journal of Knowledge Management 18 (2014) 4, pp. 795-811
Purpose – This paper aims to review research on outsourcing of knowledge processes to establish the current body of … of 24 refereed empirical articles on outsourcing of knowledge processes. Findings – Five themes were identified …: outsourcing of knowledge processes, outsourcing and collaborative agreements between knowledge-based firms, factors affecting …
Persistent link: https://www.econbiz.de/10014880288
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Semantic knowledge management
Davies, John (contributor); Sure, York (contributor) - 2006
Persistent link: https://www.econbiz.de/10012673527
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Technology In Knowlegde Management.
Tsui, Eric - 2005
In the last five to six years, we have seen plenty of knowledge management (KM) projects comeand go. Many of these projects were successful and organizations are still leveraging benefitsfrom their KM systems. However, it is also fair to say that a considerable proportion of...
Persistent link: https://www.econbiz.de/10012685349
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Knowledge Management in Organizations and Inter-firm Networks
Giudice, Manlio Del - 2014
Persistent link: https://www.econbiz.de/10014472931
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Knowledge-based development
Carrillo, F. J. (contributor) - 2002
It is a pleasure to introduce this special issueon knowledge-based development. I wouldlike to congratulate the Guest Editor -Professor Francisco Javier Carrillo, Directorfor Knowledge Systems, ITESM, Mexico -for suggesting the topic, commissioning thepapers, and seeing the project through...
Persistent link: https://www.econbiz.de/10012672811