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Validation of Davenport's classification structure of knowledge‐intensive processes

Margaryan, Anoush; Milligan, Colin; Littlejohn, Allison - In: Journal of Knowledge Management 15 (2011) 4, pp. 568-581

Purpose – This study aims to test the validity of a knowledge work typology proposed by Davenport. Although this typology has been referenced extensively in the literature, it does not appear to have been empirically validated. Design/methodology/approach – The typology was tested through a...

Persistent link: https://www.econbiz.de/10014880076

An activity‐based framework for quantification of knowledge work

Heidary Dahooie, Jalil; Afrazeh, Abbas; Mohammad … - In: Journal of Knowledge Management 15 (2011) 3, pp. 422-444

Purpose – This study attempts to identify the different types of activities that comprise a worker's job, and provide a framework for quantitative definition and segmentation of knowledge works (KWs). Design/methodology/approach – Every KW has two main parts: working with knowledge and...

Persistent link: https://www.econbiz.de/10014880068

Rethinking Knowledge Work: Creating Value through Idiosyncratic Knowledge

Guns, William D.; Välikangas, Liisa - In: Journal of Knowledge Management 1 (1997) 4, pp. 287-293

This paper adopts a way of looking at knowledge work that is inherently personal and more intimate: How we know depends on who we are. SRI’s Values and Lifestyles™ research offers empirical findings that help shape the knowledge profiles of different people. The knowledge profiles can be...

Persistent link: https://www.econbiz.de/10014880245

Analysing the impacts of ICT on knowledge work productivity

Palvalin, Miikka; Lönnqvist, Antti; Vuolle, Maiju - In: Journal of Knowledge Management 17 (2013) 4, pp. 545-557

Purpose – The potential of information and communication technology (ICT) in improving knowledge work productivity is well‐documented in the existing literature. However, prior research fails to provide means for analyzing whether the potential can be realized in a specific organizational...

Persistent link: https://www.econbiz.de/10014880449

Consultant competence trust doesn't pay off, but benevolent trust does! Managing knowledge with care

Ko, Dong‐Gil - In: Journal of Knowledge Management 14 (2010) 2, pp. 202-213

Purpose – Consultants are hired for their domain expertise. For long‐term engagements, the role of their expertise … external consultants and internal clients. Design/methodology/approach – Two questionnaire surveys were developed, and a field … to test the hypotheses. Findings – In enterprise systems implementation projects, consultants are typically hired for …

Persistent link: https://www.econbiz.de/10014880000

Reconciling ambiguity with interaction: implementing formal knowledge strategies in a knowledge-intensive organization

Marin, Alejandra; Cordier, Jason; Hameed, Tahir - In: Journal of Knowledge Management 20 (2016) 5, pp. 959-979

Purpose The purpose of this paper is to look at the actions autonomous knowledge workers perform to implement formalized knowledge strategies as part of an accreditation. Design/methodology/approach Using a strategy-as-practice framework, this paper follows a qualitative approach to study the...

Persistent link: https://www.econbiz.de/10014881167

Measuring knowledge in organizations: a knowledge-in-practice approach

McIver, Derrick; Wang, Xiaodan “Abby” - In: Journal of Knowledge Management 20 (2016) 4, pp. 637-652

Purpose This paper aims to develop a reliable and valid scale for measuring the underlying knowledge involved in work. To do so, it builds on the knowledge-in-practice (KIP) framework that suggests different types of work have different underlying knowledge characteristics. This allows us to...

Persistent link: https://www.econbiz.de/10014881175

Knowledge management and measurement: a critical review

A.F. Ragab, Mohamed; Arisha, Amr - In: Journal of Knowledge Management 17 (2013) 6, pp. 873-901

Purpose – Knowledge is the currency of the current economy, a vital organisational asset and a key to creating a sustainable competitive advantage. The consequent interest in knowledge management (KM) has spurred an exponential increase in publications covering a broad spectrum of diverse and...

Persistent link: https://www.econbiz.de/10014881243

From learning organisation to knowledge entrepreneur

Rowley, Jennifer - In: Journal of Knowledge Management 4 (2000) 1, pp. 7-15

Establishes the clear link between learning and knowledge, and proposes a simple model, which makes this relationship explicit. A range of definitions of the learning organisation are drawn from the literature. Much of this literature makes little reference to that which is being learned...

Persistent link: https://www.econbiz.de/10014879450

Knowledge work teams and groupware technology: learning from Seagate’s experience

Shani, A.B. (Rami); Sena, James A.; Stebbins, Michael W. - In: Journal of Knowledge Management 4 (2000) 2, pp. 111-124

The goal of boosting creativity and productivity in knowledge‐based teams is shared by managers in technology‐oriented companies and industries. In this paper, we assess the nature of team performance and creativity in the context of computer‐supported technology. A field study of a...

Persistent link: https://www.econbiz.de/10014879458