Purpose This paper aims to bring together the existing theory from knowledge management (KM), competitive intelligence (CI) and big data analytics to develop a more comprehensive view of the full range of intangible assets (data, information, knowledge and intelligence). By doing so, the...

Purpose – The purpose of this paper is to provide a holistic picture of how and to what extent Cohen and Levinthal’s (1990) seminal article on absorptive capacity was used in knowledge management (KM) and intellectual capital (IC) research from 1990 to 2013. Design/methodology/approach –...

Purpose The purpose of this study is to update a global ranking of 27 knowledge management and intellectual capital (KM/IC) academic journals. Design/methodology/approach The ranking was developed based on a combination of results from a survey of 482 active KM/IC researchers and journal...

Purpose This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes. Design/methodology/approach An interview study spanning 222 informants in 38 countries was launched to...

Wipro Technologies is an Indian information technology outsourcing company that, over a two year period, established a knowledge management initiative that enables it to build a competitive advantage as it experiences rapid growth in its global market. The Wipro story is remarkable in that it...

Knowledge management seems to be an emerging trend in organizations. However, skepticism still exists among many managers as to the true value of undertaking knowledge management initiatives. This article presents a case study of surveying knowledge management receptivity attitudes of senior...

The idea of knowledge work has been around for some time. Mintzberg spoke about “knowledge intensive firms” outlining differences between knowledge intensive organizations and professional bureaucracies. A professional bureaucracy, for instance, typically relies on standardized knowledge,...

This paper introduces a newly developed knowledge management concept, dynamic intellectual capital (IC), which refers to a company’s ability for self‐renewal. The paper presents how dynamic IC is created in three different knowledge environments – mechanistic, organic and dynamic – and...

Use of computer mediated communication, specifically electronic mail (e‐mail), has grown exponentially in recent years reaching as high as 75 percent penetration per household in some countries. The penetration rate is even higher for corporate environments. E‐mail is the communication...

Two paradigm orientations exist in the emerging field of knowledge management (KM). In one paradigm, information technology predominantly influences ideas about knowledge management. In the other, organizational learning is the major influence. For KM to contribute effectively to organizational...