In the last five to six years, we have seen plenty of knowledge management (KM) projects comeand go. Many of these projects were successful and organizations are still leveraging benefitsfrom their KM systems. However, it is also fair to say that a considerable proportion of...

Purpose This paper aims to critique a facilitated knowledge management (KM) process that utilises filtered big data and, specifically, the process effectiveness in overcoming barriers to small and medium-sized enterprises’ (SMEs’) use of big data, the processes enablement of SME engagement...

Purpose – This paper aims to build on existing theory of knowledge sharing barriers (KSBs) by exploring the concept in the relatively under-researched context of social service not-for-profit organisations. Design/methodology/approach – In this study, case study methodology was used....

This article deals with a field which gets little or no attention in the research done into knowledge management: small and medium‐sized companies. In the first part of this article a conceptual model will be developed. This model can be used to analyse the most important knowledge management...

The knowledge‐based theory argues that the strategy of internal diversification reflects a process of branching‐out, combination and transformation of the organization’s traditional knowledge bases. From this theory, this paper has the purpose to describe the cycles and phases in the...

Purpose – This paper attempts to understand the reasons for knowledge management (KM) project failure. Design/methodology/approach – Five well‐documented cases of KM project failure in the current literature are reviewed. For each case, the authors examine the circumstantial elements of...

Purpose – To propose a holistic framework for understanding the “knowledge‐management (KM) gap” – illustrating six types of gaps that might occur within KM activities. Design/methodology/approach – The content‐analytical approach with the thematic analysis was implemented in the...

Purpose – Within the search of the key factors that explain knowledge management (KM) effectiveness, this paper aims to advance a simultaneously conceptual and practical framework that links human resource management (HRM) and KM. Design/methodology/approach – A literature‐based...

Purpose – The purpose of this paper is to put forward a model to map the evolution of a business Community of Practice (CoP) in terms of learning and knowledge management processes. Design/methodology/approach – Empirical evidence is based on seven case studies and the analyses of three best...