This paper reviews theories and concepts about how to increase the value of knowledge in an organization. It outlines developments in the area of advanced people and knowledge management networks by Meta4, an international software company that has developed a unique knowledge management...

Purpose – The purpose of this special issue s to cover a substantial range of approach to knowledge management penetrating inquiry that goes beyond intra-organizational learning processes to include inter-organizational perspectives. Design/methodology/approach – As pointed out by the...

Purpose This research paper aims to examine how open innovation (OI) intermediaries facilitate knowledge collaboration between organizations and online user communities. Drawing on a Community of Practice (CoP) perspective on knowledge, the study lays out a framework of the knowledge boundary...

Introduces an assessment model being developed around a knowledge initiative in Pepperdine University’s Educational Technology Doctoral program ( http://moon.pepperdine.edu/gsep/programs/ET ). The knowledge initiative involves the implementation of group memory technology, developed by...

This paper reports the results of a qualitative study of motivation and barriers to employee participation in virtual knowledge‐sharing communities of practice at Caterpillar Inc., a Fortune 100, multinational corporation. The study indicates that, when employees view knowledge as a public...

Purpose – This paper aims to analyze how formal, horizontal knowledge communities contribute to knowledge application. In large, complex organizations employees face multiple roles that compete for their time and may be conflicting. The paper seeks to analyze the interplay between the...

Purpose – The purpose of this paper is to focus on the process of knowledge transfer within social networks composed of a pool of experts, and newcomers whose aim is primarily to acquire new knowledge, such as communities of practice. The authors wish to understand which communication system...

Purpose – This paper aims to explore how and why volunteers share knowledge and engage in other related knowledge activities. The paper offers an interpretation of participants’ multiple realities to enable a better understanding of managing volunteer knowledge, which ultimately underpins...

Purpose – The aim of this paper is to develop a metric that quantitatively measures the risk of knowledge drain associated with the departure of a member in communities of practice (CoP). Design/methodology/approach – This paper considers two possible cases in which departure of a member has...

Purpose – This paper aims to find and rank the barriers of the four knowledge management (KM) processes including generation, storage, distribution and application in the gas and petroleum sector. Design/methodology/approach – Reviewing the literature of KM and organizational learning, this...