Purpose – Knowledge management (KM) has become a key driver of organisational performance. The existing literature suggests that many organisations fail in their attempts to align their KM strategies with knowledge processes within their organisation. Based on the management literature on...

Purpose The purpose of this paper is to identify the factors influencing the growth of healthcare virtual communities of practice (VCoPs) through a seven-year longitudinal study conducted using metrics from social-network and semantic analysis. By studying online communication along the three...

Purpose – An enterprise social network (ESN) is part of the landscape of information reform by enterprises, using Web 2.0. In terms of the marketing targets of typical Web 2.0 techniques, enterprise knowledge sharing in Web 2.0 can be classified into different types (individual interaction...

Purpose – The purpose of this paper is to adopt the recipient’s perspective to explore multi-level antecedents’ effects on knowledge transfer using social capital and social network theories. Design/methodology/approach – Social network and general attribute survey responses from 331...

The structures of R&D have evolved towards a bigger articulation between the development of the technological potentialities and exploitation of commercial opportunities. The third generation R&D supplies a more rational frame of action to reconcile several objectives which can turn out...

Purpose – To provide an interesting approach for determining interval measures, through the analytic hierarchy process, for integration with social network analysis for knowledge mapping in organizations. Design/methodology/approach – In order to develop improved organizational and business...

Purpose – To provide a summary of the major trends in the evolution of knowledge management (KM) technologies in the last five years. Design/methodology/approach – Drawing from a range of literature published in the academic and industry arenas including the articles accepted in the special...

Purpose – This article advances some reflections on learning and knowledge‐sharing strategies within a social learning context in a potential knowledge city (KC). Design/methodology/approach – For this purpose a reflective sense‐making research exercise has been accounted, aiming to take...

Purpose – This paper aims to present a systematic approach for knowledge auditing which is composed of a number of stages with the focus on the establishment of an overall framework and customized tools for knowledge auditing. Design/methodology/approach – The systematic approach for...

Purpose – The purpose of this article is to discuss the annual KMWorld Conference that took place October 31 through November 2, 2006 in San Jose, California. Design/methodology/approach – The paper examines the conference presentations that indicated that knowledge management may be at the...