Recently, research interest in knowledge management has grown rapidly. Much research on knowledge management is conducted in academic and industrial communities. Utilizing knowledge accumulated in an organization can be a strategic weapon to acquire a competitive advantage. Capturing and...

Purpose – This article describes the knowledge‐mapping framework the authors designed based on their theoretical and practical research on knowledge mapping. It also shows the practical use of the Framework for companies interested in knowledge‐mapping tools. Design/methodology/approach...

Purpose – The aim of this paper is to suggest a method to redesign business processes from the viewpoint of knowledge flows using a knowledge map. Design/methodology/approach – Knowledge flows and business processes cannot be separated because knowledge is inputted and outputted through...

Purpose – The leaving expert (LX) is often regarded only as an issue for the retention of his or her knowledge for the business or organization. The purpose of this paper is to show that a more comprehensive knowledge perspective reveals various issues and leads to different knowledge...

Purpose – The purpose of this study is to explore national cultural influences on knowledge management (KM) practices within Chinese manufacturing enterprises. Design/methodology/approach – A qualitative case study in four steps was conducted within a Chinese mobile phone company (referred...

Purpose – The purpose of this paper is to identify viable demarcation criteria for knowledge based development (KBD) with reference to current concepts and practices, as an introduction to the JKM 2009 annual special issue on KBD. Design/methodology/approach – Outlines viable demarcation...

Purpose – The purpose of this study was to investigate and propose the appropriate K‐mapping models as an approach to integrating key project components and technologies for the effective improvement of project performance within and across construction projects. Design/methodology/approach...

Purpose – Knowledge maps (KMaps) are a relatively new concept. The purpose of this paper is to identify the factors that encourage or impede the adoption of KMaps by computer software maintenance professionals. Design/methodology/approach – In total, six prototypes were developed for a...

This article reviews developments in the field of applied knowledge management dating from 1990 and argues that a fragmented mosaic of programs and problematics currently exists, at various levels of incompatibility. Using a software product, we map the information space around applied knowledge...

Executives in large organizations know that they must develop better techniques to manage their greatest asset: knowledge. Organizations currently create and maintain knowledge in isolated systems targeted at specific workgroups. For users outside the workgroup, that knowledge is virtually...