Purpose – The paper shows how access to knowledge can be enhanced by using a set of innovative approaches and technologies based on the semantic web. Design/methodology/approach – Emerging trends in knowledge access are considered followed by a description of how ontologies and semantics can...

Purpose – Web services promise a step change in business‐to‐business application models and practices. But how do we measure web services' performance? Because web services are so new, and implementations so few, the purpose of this paper is to take internet performance as a proxy for web...

Purpose – The purpose of this paper is to provide an understanding of the WEB 2.0 phenomenon and its implications on knowledge management; thus, in order to learn whether using WEB 2.0 concepts and tools can yield better assimilation of knowledge management in organizations....

Purpose – The purpose of this paper is to discuss the potential of Web 2.0 technologies for knowledge management and to explore how corporate governance models influence the adoption of Web 2.0 for organisational learning and knowledge exchange. Design/methodology/approach – The paper begins...