Daghfous, Abdelkader; Belkhodja, Omar; C. Angell, Linda - In: Journal of Knowledge Management 17 (2013) 5, pp. 639-660
Purpose – Research on knowledge loss is at an early stage of evolution. This paper seeks to extend the existent literature through an exploratory investigation of the drivers and impacts of knowledge loss, as well as associated retention strategies within manufacturing and service operations....