Showing 1 - 10 of 106
Explores the role of evaluation in a business process re‐engineering initiative and its relationship with … organisational learning and innovation. The paper presents the evaluation of the implementation of a business process re … effectiveness and user acceptability. Discusses the evaluation results of the implementation of business process re …
Persistent link: https://www.econbiz.de/10014882159
Policy services have generally escaped performance evaluation techniques. Traditionally, the evaluation of the quality … potentially provides guidance for the development and evaluation of policy services and should lead to greater customer …
Persistent link: https://www.econbiz.de/10014882131
, considers the evaluation of development programs where learning becomes a two‐way process.  …
Persistent link: https://www.econbiz.de/10014882166
systematic evaluation of MD practices, should receive more attention. The article compares the results with those of earlier …
Persistent link: https://www.econbiz.de/10014882167
This article first reviews the status of expatriate training and the need to evaluate the transfer of this training to expatriate managers on‐the‐job in a foreign culture. A multisource or 360‐degree feedback system is proposed as both a way to evaluate expatriate cultural training at the...
Persistent link: https://www.econbiz.de/10014882244
Advocates of outdoor experiential training (OET) fervently believe in its efficacy, but often have difficulty mustering “hard data” on the business results attributable to OET. OET adherents tend to rely on testimonials of how it promotes leadership and team development. Return on investment...
Persistent link: https://www.econbiz.de/10014882249
Suggests that management development evaluation is fraught with problems as the relationship between cause and effect … variables. Describes the difficulties of designing an evaluation along traditional lines and suggests an innovative methodology … the strengths and limitations of the product, both as an evaluation instrument and as an aid to management effectiveness.  …
Persistent link: https://www.econbiz.de/10014883055
Describes how quality programmes have evolved and discusses uses and criticisms of total quality management (TQM). TQM techniques offer advantages in addition to satisfying customers and helping them to succeed. Constant improvement can turn bureau pathological firms around. TQM brings...
Persistent link: https://www.econbiz.de/10014883089
evaluation strategy, the rationale for this, and problems associated with such a strategy, following a team‐building programme of …
Persistent link: https://www.econbiz.de/10014883114
Explores the differences between two categories of in‐company management development programme: those that offer participants a nationally recognized qualification and those that are not assessed. The argument is made that certificating a programme will lead to different forms of experience...
Persistent link: https://www.econbiz.de/10014883125