Purpose – This teaching case seeks to explain the main aspects of Acciona's sustainability strategy and the process of transformation of the company after the new CEO took office in 2004. It also aims to present some possible difficulties of maintaining such strategies in the new economic and...

Describes a simulation that provides an alternative method for teaching managers about the organizational renewal process and about the skills which are necessary to effect change in organizations. The simulation is based on theories about change, diffusion of innovations, and power and...

Intent is to provide a set of practices for effective design of strategic management education programmes and a set of implementing procedures. Distinguishes the strategic manager as a designer of future conditions from an operating manager as an interpreter of events. Discusses rapid...

Organizational change is a complex phenomenon with potentially devastating consequences if not done correctly. Organizations in the global marketplace continue to experience tremendous change. This paper examines data from a survey, which examined approximately 2,000 workplaces on whether they...

The history of Organizational Development (OD) reveals a much older tradition of organizational science than the conventional wisdom would suggest. By the 1960s and 1970s OD became self‐confident and dynamic. This period was not only highly experimental but established the principles of OD for...

Despite an apparent increase in investment and commitment over the last ten years, more recent studies now give grounds for reservations about overall ability of management development to meet the challenges of radical change and fulfil its strategic potential. Argues that the constraints...

Explores the role of evaluation in a business process re‐engineering initiative and its relationship with organisational learning and innovation. The paper presents the evaluation of the implementation of a business process re‐engineering project in three case studies. The implementation of...

This article reports the results of a study on management development practices in US service and manufacturing organizations. Data and statistical analyses from a sample of 433 middle and front‐line managers from 59 different US service and manufacturing organizations are reported which...

Perlmutter’s typology distinguishing between ethnocentric, polycentric, and geocentric management is considered classic. It recommends that multinational firms practise a form of globally conceived administration, regardless of the country of origin of its managers. However, an analysis of the...

In recent years museums have changed from being predominantly custodial institutions to becoming increasingly focussed on audience attraction. New emphasis is placed on museum‐audience interactions and relationships. This change in the purpose and priorities of museums has impacted upon the...