seeking to implement empowerment: organizations should set the unifying vision for empowerment at the top management level … article concludes that organizations should view middle managers as “bridges” rather than “blockages” to the implementation of …

Empirically examines the relative importance of technical and organizational factors in the implementation of flexible … analysis which was performed with the level of perceived success of FMS implementation as the dependent variable. All … organizational factors (i.e. team approach, employee commitment and top management involvement) entered the model, suggesting that …

manner. Innovative, customer‐driven organizations are more likely to succeed. Total quality management (TQM) is a management … establishment of the Malcolm Baldrige National Award in 1987 and Deming′s management philosophy have both contributed significantly … global environment. Discusses the Malcolm Baldrige Award criteria and the tools which management must employ in order to …

The aim of this paper is to look beyond the application of quality management controls, assurances and standards which … have already been widely addressed in the quality literature. Instead, the focus is on quality in management performance … variables and environmental change. Some of the influences on management development are considered. These include: the effect …

“model” of postgraduate management course internationalisation may have begun to emerge. In this article a survey of the …

management development to improve strategy implementation demands a more sophisticated approach than tends to be used currently …Implementation is widely recognised as one of the greatest Achilles’ Heels for all strategy initiatives. Many … organisations have tried to overcome this problem through building the management competencies of their managers. What tends to be …

implementation to the non‐technical, namely, the social aspects. This paper follows the current trend by considering the role of … leadership in diffusion and implementation of e‐mail. A case study which describes the introduction of e‐mail to a university …

considerable differences on five key dimensions: job satisfaction, orientation to discipline, general management orientation, team … needing improvement. Particular management and organizational development initiatives are identified as vehicles for …

Considers the claims that the management standards developed by the Management Charter Initiative (MCI) reflect what is … resource functional level. Uses the example of a self‐governing hospital trust’s adoption of the management standards to … illustrate the need to evaluate the MCI’s work rigorously. Presents a framework for evaluating the effectiveness of management …