Purpose – The main purpose of this paper is to identify the primary and crucial stressors that Palestinian employees … ensure the reliability. Findings – The differences in employees' personality types, and their stress coping styles, are the … primary stressors. Palestinian personality type A, a major factor, largely influenced by living conditions. Employees in the …

quality improvement policies can be extremely difficult, because employees may not comply with them. A survey of 67 middle … managers and 174 front‐line workers was conducted in Hong Kong to investigate the role of social power in influencing … expert power receiving the lowest score. Managers were more responsive to expert and informational power and less to reward …

judge their own level of ability, may be responsible for underestimation by training managers of the effects of their …‐shift bias when evaluating training endeavours or in other situations that rely on employees’ self‐report measures. Demonstrates …

analysis indicate that the manager’s self‐efficacy is a partial mediator of the relationship between his or her employees … understanding of employee engagement. Then an empirical investigation is made of the role that a wide variety of managers’ ( n = 170 …) psychological state of self‐efficacy plays in the relationship between their employees’ (average of about 16 per manager) measured …

that in the public sector. Reliance of hospitality services managers upon technology appears to have resulted in a …

This study examines the effect of hiring managers' demographic characteristics on employee selection preferences, and …, marital status, and locality of education. The effect of hiring managers' demographic characteristics on the decision to hire …

North American telecommunications firm, from the employees’ point of view, to measure the extent to which the aforementioned … differ between more or less successful consulting projects with a view to building a model to predict employees’ perceptions … of 102 employees responded to a questionnaire consisting of 59 questions. A model including six independent variables was …

ethnocentric bias. Practical implications – In practice, managers should avoid a parochial perspective and canvass for discrete … relationship with worker motivation. International managers would be well advised to plan their behavioural diagnostics around …

rather than the occupation itself. Practical implications – Cruise directors/hospitality managers will need to understand how …