Showing 1 - 10 of 55
Purpose – The purpose of this article is to discuss the role of transparent leadership in a small family owned hotel, the Wingate Inn, Garden City, New York. The goal is to demonstrate that one can create a more productive, open work place and ultimately more satisfied, loyal guests. The...
Persistent link: https://www.econbiz.de/10014882472
Purpose – The paper aims to discuss growing public interest in the non‐clinical environment of hospitals and other healthcare facilities which has recently been greatly sharpened by political debate and professional concern. Design/methodology/approach – The research was based on a survey...
Persistent link: https://www.econbiz.de/10014882489
leader effectiveness at boutique hotels. Design/methodology/approach – A total of 722 subjects (60 managers and 662 non …‐managerial employees) participated in this study from 60 boutique hotels. Participants were told that the study was designed to collect … assess leadership behaviors of the boutique hotels' first‐line managers and commitment and satisfaction levels of employees …
Persistent link: https://www.econbiz.de/10014882585
. Data was collected for 220 managers and supervisors in two hotels in the interior of China. Both expatriate and indigenous …
Persistent link: https://www.econbiz.de/10014882201
Purpose – To assess the attitudes toward service delivery of employees in Australian hotels with a long‐term view of … encounter. In tourist hotels, short periods of service delivery allow only limited opportunities for workers to establish …
Persistent link: https://www.econbiz.de/10014882374
The present longitudinal study examines the effect of 105 different human resource practices, grouped into four domains (staffing, human resource development, hygiene factors, supportive climate) on trends in the increase or decrease of the number of men and women working at different...
Persistent link: https://www.econbiz.de/10014882180
The incidence of mergers and acquisitions has proliferated throughout the world including all sectors of our society, both municipal and industrial, private and public. However, the majority (60‐80 percent) of them do not reach their intended objectives owing to the fact that the merging...
Persistent link: https://www.econbiz.de/10014882261
Purpose – The workforce is aging in all industrialized nations and the retention of older workers will become one of the dominant issues in the coming decades. Training is an important component of retention and the availability of training is critical for retaining older workers....
Persistent link: https://www.econbiz.de/10014882352
Purpose – This article aims to outline the theoretical perspectives of international training and development and examine how theoretical frameworks have been implemented by practitioners. Design/methodology/approach – Literature review. Findings – There appears to be a considerable gap...
Persistent link: https://www.econbiz.de/10014882390
Purpose – This paper seeks to examine the issue of whether Herzberg's two‐factor motivation theory still resonates nearly 50 years after it was first posited. The objective is to assess whether or not Herzberg's contentious seminal studies on motivation at work still hold true today....
Persistent link: https://www.econbiz.de/10014882407