Purpose: The purpose of this paper is to examine the management innovations developed and implemented by the Harvey House restaurants with specific attention to those human resource policies and procedures that were created to use what many believe to be the first large-scale use of single...

Purpose – Currently, only a small number of manuscripts dealing with management history are being submitted to journals, and few of those are being accepted for publication. What is needed to change this situation is more high‐quality research that is more interesting to a wider audience....