Razavi, Seyed Mostafa; Safari, Hossein; Shafie, Hessam; … - In: Journal of Management and Strategy 3 (2012) 3, pp. 28-37
This study sets out to investigate the relationships service quality, customer perceived value and customer satisfaction in six large software companies of Iran. To this end, after reviewing the related literature, the effective factors in the service quality, customer perceived value and...
