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Development of the service predisposition instrument

Lee‐Ross, Darren - In: Journal of Managerial Psychology 15 (2000) 2, pp. 148-157

Summarizes data from 768 respondents from eight organizations collected using the service predisposition instrument (SPI) and describes the properties, content and some uses of the instrument. The SPI consists of question statements based upon a number of model‐specified variables according to...

Persistent link: https://www.econbiz.de/10014887707

Comparing the validity and utility of behavior description interview versus assessment center ratings

Harel, Gedaliahu H.; Arditi‐Vogel, Anat; Janz, Tom - In: Journal of Managerial Psychology 18 (2003) 2, pp. 94-104

center. The BD validity 0.53 compared favorably with the 0.62 obtained by the assessment center. Utility analyses that table …

Persistent link: https://www.econbiz.de/10014887812

Measuring emotional intelligence: content, construct and criterion‐related validity

Dulewicz, Victor; Higgs, Malcolm; Slaski, Mark - In: Journal of Managerial Psychology 18 (2003) 5, pp. 405-420

Many authors claim there is a paucity of evidence for the validity of measures of emotional intelligence (EI). This … paper summarises existing information on the reliability and validity of two measures of EI, the Dulewicz and Higgs EIQ and … two EI instruments measure the same constructs: their concurrent/criterion‐related validity; and the relationship between …

Persistent link: https://www.econbiz.de/10014887830