Purpose – Whereas motivation and coordination losses in teams have been investigated for quite some time, systematic research on performance gains in teams (often called “synergetic effects”) only emerged recently. The purpose of the present paper is to clarify the concept of process gains...

Purpose – Social support from fellow team members has been neglected as a unique source of process gains in teams. This paper seeks to introduce the Model of Social Support within Teams (MSST) that explicates testable hypotheses on effects of team partners' affective and task‐related support...

Purpose – The purpose of this paper is to integrate previous research findings on the factors which affect e‐learning effectiveness. To do this, a model is developed which proposes that the effects of individual learner characteristics and technology characteristics on e‐learning outcomes...

Purpose – The purpose of this paper is to report on new research that explores the effect of co‐worker friendship and performance norms on the Köhler motivation gain effect. Design/methodology/approach – Females worked at a motor persistence task with either a more capable coactor or with...

Purpose – This study seeks to extend previous research on experts with mainly ad‐hoc groups from laboratory research to a field setting. Specifically, this study aims to investigate experts' relative importance in team performance. Expertise is differentiated into two categories (task...

Purpose – Hidden profiles are decision‐making tasks in which groups have the potential to outperform individual decision‐makers. This paper has two purposes: first, to provide a conceptual analysis of how the group potential for solving hidden profiles can be measured; second, to empirically...

Purpose – This study seeks to explore why some teams realize performance gains and others do not. Team identification is proposed as an explanatory mechanism of performance. Design/methodology/approach – Data from two longitudinal studies with 42 teams (270 individuals) are examined using...

Purpose – The purpose of this paper is to compare effects of different monetary team‐based reward strategies on performance, pay satisfaction, and communication behavior in computer‐mediated groups. Design/methodology/approach – In a laboratory experiment, 32 groups of undergraduate...

Purpose – Established measures of work values were often developed without consideration of age‐related differences, and thus might not be sensitive for values that are only relevant for specific subgroups (i.e. older workers). Therefore, the purpose of this paper is to introduce a new...

Purpose – In recent years, significant demographic changes in most industrial countries have tremendously affected the age distribution of workers in organizations. In general, the workforce has become more age-diverse, providing significant and new challenges for human resource management and...