Baranik, Lisa E.; Zhu, Yue; Wang, Mo; Zhuang, Wei - In: Journal of Managerial Psychology 37 (2021) 2, pp. 170-185
Purpose: Research has found that the effects of directly experiencing mistreatment at work are consistently negative; however, results from studies examining employees' reactions to witnessing mistreatment are less consistent. This study focuses on nurses witnessing patient mistreatment in order...