Bijlsma‐Frankema, Katinka; Koopman, Paul - In: Journal of Managerial Psychology 19 (2004) 3, pp. 204-217
‐commitment dilemma. A new rationality of governance has emerged besides the well‐known rationality of bureaucratic control. This new set … of governance strategies, which is presented under different labels such as commitment‐based management or trust …‐based governance, is directed at access to and leverage of intangible resources like employee commitment, tacit knowledge and learning …