Rashford, Nicholas S.; Coghlan, David - In: Journal of Managerial Psychology 4 (1989) 3, pp. 17-22
much of the therapeutic work with the terminally ill. As death and dying are the ultimate instances of change in a person …′s life, it is hypothesised that Kubler‐Ross′ work has an application to the theory and process of change. A four‐stage model … of organisational change‐denying, dodging, doing and sustaining – based on Kubler‐Ross is presented. These four stages …