Kovoor-Misra, Sarah; Gopalakrishnan, Shanthi; Zhang, Haisu - In: Journal of Organizational Change Management 34 (2021) 2, pp. 366-384
Purpose: Organizational identification could play an important role during crises if it contributes to individuals' perceptions of control. This study examines this relationship and unpacks some of its complexities by investigating the mediating role of job satisfaction and citizenship...