Provides theoretical background for examining the development of self‐managed work teams as a total quality management (TQM) intervention at the employee level. Briefly summarizes the current knowledge regarding self‐managed work teams within the context of sociotechnical system design....

This paper reports the findings of a study regarding the reactions of 492 line‐level employees from two Fortune 500 organizations in response to the organizations’ recent implementation of self‐managing work teams (SMWTs). As predicted, we found that anticipatory injustice was...

Ten common “sand‐traps”, selected by two team‐building consultants from their experiences in team building, are discussed along with the interventions that have worked successfully for them and with their clients, both team leaders and team members, in chipping out of the sometimes...