Huang, Rong; Zhou, Xinyue; Ye, Weiling; Guo, Siyuan - In: Journal of Product & Brand Management 29 (2020) 7, pp. 955-969
Purpose: This paper aims to clarify an important nuance by proposing that people attribute human mind to brands on two distinct dimensions: think and feel. Design/methodology/approach: Eight studies were conducted to first develop and validate the 14-item Brand Anthropomorphism Questionnaire,...