Arora, Manoj; Singh, Harpreet; Gupta, Sanjay - In: Journal of Science and Technology Policy Management 13 (2021) 2, pp. 382-404
Purpose: In the era of digitalization and technology, tremendous changes have taken place in the taxi industry worldwide. The traditional taxi service has transformed into the latest innovative technology-based e-hailing service. There are innumerable factors that drive the user adoption of...