Löbler, Helge - In: Journal of Service Management 24 (2013) 4, pp. 420-434
Purpose – This article seeks to advance a novel service network perspective, based on the service‐dominant logic …, designated as service‐dominant networks (SDN). Design/methodology/approach – Service‐dominant logic components serve to build and … unaddressed features. According to the service‐dominant logic, components only become resources when they are integrated; thus …