Tregua, Marco; Russo-Spena, Tiziana; Casbarra, Claudia - In: Journal of Service Theory and Practice 25 (2015) 2, pp. 198-219
Purpose – The purpose of this paper is to analyse value co-creation in the context of ethical consumption by extending the focus to customers and their relational contexts. The paper unravels the core mechanism of the entire process of value co-creation in ethical consumption by drawing from...