Zighan, Saad; Alkalha, Ziad; Bamford, David; Reid, Iain; … - In: Journal of Service Theory and Practice 31 (2021) 3, pp. 468-490
Purpose: The purpose of this study is to investigate the structural changes needed for project-based organisations (PBOs) to synthesise their project operations and services following the servitisation strategy. It addresses the question of how PBOs should change their organisational structure...