Kajalo, Sami; Lindblom, Arto - In: Journal of Small Business and Enterprise Development 18 (2011) 1, pp. 157-169
Purpose – This study aims to analyse grocery retail entrepreneurs' perceptions of the effectiveness of both informal and formal surveillance in reducing vandalism, disturbance, and shoplifting in their stores. Design/methodology/approach – The present study utilizes elements of CPTED in its...