David J. Ketchen JR.; Wowak, Kaitlin D.; Craighead, … - In: Journal of Supply Chain Management 50 (2014) 3, pp. 6-15
type="main" xml:id="jscm12047-abs-0001" <p>Product recalls are often painful to endure, but they also create important opportunities for learning. Although past research implicitly treats recalls as monolithic, our grounded theory investigation uncovered four types of recalls. Each type of recall...</p>