//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of air transport management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Competencies and service organ...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
136
Service quality
136
Airline
75
Fluggesellschaft
75
Customer satisfaction
65
Kundenzufriedenheit
65
Air passenger transport
37
Air transport
37
Luftverkehr
37
Passagierluftverkehr
37
Airport
30
Flughafen
30
Consumer behaviour
27
Konsumentenverhalten
27
Beziehungsmarketing
21
Relationship marketing
21
Taiwan
20
Low-cost strategy
15
Niedrigpreisstrategie
15
Multi-criteria analysis
14
Multikriterielle Entscheidungsanalyse
14
Quality management
14
Qualitätsmanagement
14
Airport service quality
10
Customer service
10
Kundenservice
10
USA
10
United States
10
Beschwerdemanagement
9
China
9
Complaint management
9
AHP approach
8
AHP-Verfahren
8
Fuzzy sets
8
Fuzzy-Set-Theorie
8
Preismanagement
8
Pricing strategy
8
Dienstleistungssektor
7
Service industry
7
Airline service quality
6
more ...
less ...
Online availability
All
Undetermined
79
Type of publication
All
Article
137
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
138
Aufsatz in Zeitschrift
138
Case study
2
Fallstudie
2
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
138
Author
All
Zhang, Yahua
4
Chang, Yu-chun
3
Chen, Ching-fu
3
Gomes, Carlos Francisco
3
Jiang, Hongwei
3
Liou, James J. H.
3
Liu, Chih-Hsing
3
Martín, Juan Carlos
3
Park, Jin-Woo
3
Bellizzi, Maria Grazia
2
Bezerra, George C. L.
2
Constantino, Francesco
2
Di Gravio, Giulio
2
Eboli, Laura
2
Ho, Chien-Wei
2
Karatepe, Osman M.
2
Lin, Rong-ho
2
Lubbe, Berendien
2
Mazzulla, Gabriella
2
Merkert, Rico
2
Pan, Jing Yu
2
Pantouvakis, Angelos
2
Park, Jin-woo
2
Román García, Concepción
2
Truong Dothang
2
Tsai, Chieh-yuan
2
Tzeng, Gwo-hshiung
2
Yeh, Ching-wen
2
Aboagye, Michael Osei
1
Adikariwattage, V.
1
Akan, Şahap
1
Al Nasser, Amjad
1
Allen, Jaime
1
Amiri, Maghsoud
1
Antucheviciene, Jurgita
1
Antwi, Collins Opoku
1
Arif, Mohammed
1
Arora, Mohit
1
Arora, Swapan Deep
1
Arslan, Seda
1
more ...
less ...
Published in...
All
Journal of air transport management
Discussion paper series / IZA
897
NBER working paper series
616
Working paper / National Bureau of Economic Research, Inc.
559
The service industries journal
542
NBER Working Paper
528
International journal of hospitality management
459
IZA Discussion Paper
453
Journal of business research : JBR
360
Journal of retailing and consumer services
357
IZA Discussion Papers
287
The journal of services marketing
255
CESifo working papers
240
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
240
Working paper
229
Discussion paper / Centre for Economic Policy Research
222
SpringerLink / Bücher
207
Economics of education review
204
International journal of contemporary hospitality management
182
Auditing : a journal of practice & theory
181
World Bank E-Library Archive
171
Discussion paper
164
Service business
157
Services marketing quarterly
153
Labour economics : official journal of the European Association of Labour Economists
147
Journal of hospitality marketing & management
143
The TQM journal : the international review of organizational improvement
142
Policy research working paper : WPS
141
International journal of productivity and quality management : IJPQM
137
Journal of service research : JSR
136
Cogent business & management
135
Journal of service management
134
Journal of Services Marketing
132
Tourism management : research, policies, practice
128
International journal of quality & reliability management
127
International journal of quality and service sciences
124
International journal of services and operations management
124
Journal of travel and tourism marketing
124
Applied economics
117
Discussion papers / CEPR
117
more ...
less ...
Source
All
ECONIS (ZBW)
138
Showing
1
-
10
of
138
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Spatially dispersed employee recovery : an airline case study
Hvass, Kristian A.
;
Torfadóttir, Embla
- In:
Journal of air transport management
34
(
2014
),
pp. 65-69
Persistent link: https://www.econbiz.de/10010244601
Saved in:
2
Customer value of purchasable supplementary services : the case of a European full network carrier's economy class
Wittmer, Andreas
;
Rowley, Edward
- In:
Journal of air transport management
34
(
2014
),
pp. 17-23
Persistent link: https://www.econbiz.de/10010244621
Saved in:
3
Perceptions of premium service and superiority : why do customers pay more for high-value-added domestic airline services in Japan?
Oskaki, Takanori
;
Kubota, Yukihiro
- In:
Journal of air transport management
57
(
2016
),
pp. 196-201
Persistent link: https://www.econbiz.de/10011610997
Saved in:
4
Regional aviation and the PSO system : Level of Service and social efficiency
Bråthena, Svein
;
Eriksen, Knut Sandberg
- In:
Journal of air transport management
69
(
2018
),
pp. 248-256
Persistent link: https://www.econbiz.de/10011865617
Saved in:
5
The service quality of travel service centers in international airports in Taiwan
Sun, Kuo-Shun
;
Huang, Hsiao-Han
- In:
Journal of air transport management
105
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013427115
Saved in:
6
The future of airports post COVID-19
Serrano, Francisco
;
Kazda, Antonín
- In:
Journal of air transport management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012384205
Saved in:
7
How to manage seasonality in service industries : the case of price and seat factor management in airlines
Merkert, Rico
;
Webber, Tony
- In:
Journal of air transport management
72
(
2018
),
pp. 39-46
Persistent link: https://www.econbiz.de/10011910580
Saved in:
8
Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
Saved in:
9
Influence of the state-owned airlines on passenger satifaction
López-Bonilla, Jesús Manuel
;
López-Bonilla, Luis Miguel
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 143-145
Persistent link: https://www.econbiz.de/10003731293
Saved in:
10
Improving service quality using quality function deployment : the air cargo sector of China airlines
Wang, Rong-tsu
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 221-228
Persistent link: https://www.econbiz.de/10003485433
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->